Sentara Halifax Home Health and Sentara Halifax Hospice earn 2018 SHPBestTM “Superior Performer” Patient Satisfaction Award
Sentara Halifax Home Health and Sentara Halifax Hospice have been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient satisfaction score that ranked in the top 20% of all eligible SHP clients for the 2018 calendar year.
The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2018 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 2,500 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.
“SHP is proud to present the SHPBest awards to our top-performing customers. We commend these organizations for their continuous focus on delivering the highest quality of care to their patients”, said Rob Paulsson, President of SHP.
Sentara Halifax Home Health and Sentara Halifax Hospice serve a large swath of the southern Virginia region, providing the highest-quality home health care and end-of-life services to members of the community
“I couldn’t be more proud of our staff for the dedication and excellence that they bring to our organization every day,” said Wendy Fisher, RN, BSN, administrator of Sentara Halifax Home Health and Sentara Halifax Hospice. “By winning this award, we reaffirm our devotion to providing the highest-quality care in both home health and hospice settings.”
Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/home-health/shpbest-hhcahps.
About Sentara Healthcare
Sentara Healthcare, based in Norfolk, VA, celebrates more than 125 years in pursuit of its mission to improve health every day. Sentara is an integrated not-for-profit system of 12 hospitals in Virginia and North Carolina, including a Level I trauma center with Nightingale Regional Air Ambulance. The Sentara family also includes four medical groups, ambulatory campuses, post-acute care services, the physician-led Sentara Quality Care Network, the Sentara College of Health Sciences, Optima Health Plan members in Virginia, Alabama and Ohio, and a team of professionals 28,000 strong. Sentara is strategically focused on continuous improvement in quality, safety, and the patient experience.
About Strategic Healthcare Programs (SHP)
Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.